Terms And Conditions

The Platform is operated by SISCOM Technology Limited (“SISCOM”, “we”, “us”). It provides information about our products and services and lets you register, submit applications and enquiries, and manage your dealings with us.

Some services have additional terms, which will be shown to you before you use them.

We may update these Terms from time to time. The current version is always available on the Platform. By continuing to use the Platform after a change, you accept the updated Terms.

You must be at least 18 and able to enter into a binding contract. If you act for a business, you confirm that you are authorised to bind it.

The information you give us must be accurate, complete and kept up to date.

You are responsible for keeping your login details confidential and for activity on your account. Tell us promptly if you suspect unauthorised use.

We may decline any registration or application, and suspend or close any account, where we reasonably consider it necessary.

Submitting an application, enquiry or expression of interest is a request only. It is not an offer, approval or commitment by SISCOM.

Any product, facility or investment is subject to our assessment and to the separate written terms that apply to it.

Nothing on the Platform is financial, legal or tax advice, or a promise of any return. Please take independent advice where appropriate.

You must not:

If you do, we may suspend or close your account, refuse your request and report the matter to the relevant authorities.

All content on the Platform, including text, graphics, logos and software, is owned by or licensed to SISCOM. You may use it for your own dealings with us, but must not copy, change, sell or republish it without our written consent.

You keep ownership of the documents and information you submit. You allow us to use them to provide our services, meet our legal duties and as described in our Privacy Policy.

You confirm you have the right to submit them, including any personal data of other people they contain.

We handle personal data as described in our Privacy Policy, which forms part of these Terms.

We aim to keep the Platform available but do not promise that it will be uninterrupted or error-free. We may suspend it for maintenance or security.

Parts of our service rely on third parties we do not control, such as payment, banking and telecommunications providers. We are not responsible for their failures or delays.

The Platform may link to third-party websites. We are not responsible for their content or practices.

To the extent the law allows, SISCOM is not liable for indirect or consequential loss, or for loss caused by events outside its reasonable control or by your own acts or errors.

Nothing in these Terms limits liability that cannot be limited by law, including liability for fraud or for rights you have under consumer protection law.

You will compensate SISCOM for loss and reasonable costs it suffers because you gave false information, used the Platform unlawfully or broke these Terms.

We may suspend or close your access if you break these Terms, if the law requires, or if we reasonably suspect fraud or a security risk. You may stop using the Platform or ask us to close your account at any time.

Closing an account does not affect any separate agreement with us or rights that have already arisen.

If these Terms conflict with a signed agreement or with additional terms for a particular service, those terms prevail for that agreement or service.

We may give you notices through the Platform or using the contact details on your account. You can contact us through the contact page on the Platform.

These Terms are governed by the laws of the Republic of Kenya.

We will first try to resolve any dispute through good-faith discussion. Unresolved disputes are subject to the courts of Kenya, unless we agree otherwise in writing.

These Terms, the Privacy Policy and any additional terms or signed agreement are the whole agreement between us about the Platform.

If any part of these Terms is unenforceable, the rest continues in force. A delay in using a right is not a waiver of it.

You may not transfer your rights under these Terms without our written consent.